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Returns and Refunds
Contact us for original artwork return or refund requests. Special events, sales, and auctions are final sale. Some exclusions may apply. Purchaser is responsible for all return shipping costs and must return artworks via the same carrier and packaging artwork was delivered by and in. Original artwork returns must be accompanied by a sales receipt and received unaltered and in sellable condition. Damaged artwork will not be accepted for refund or exchange unless defective. Personalized, commissions, sale items, and custom designs are final sale.
Prints, Apparel, Accessories: Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date. Return and contact information will be supplied with your order.
All refunds will be made to the purchaser and issued to the original form of payment except cash purchases, which will be refunded by company check. Gift recipients may receive artwork/merchandise credit.
Deliveries are made by USPS, UPS, FED EX or similar carriers Monday through Friday from 9AM until 5PM. Please allow up to 24 hours for your order to be processed. Please note that deliveries may experience delays of up to two business days. Allow for additional shipping time to ensure your order is received by the desired date. Orders come with tracking and insurance.
Artwork General Cleaning and Care Guidelines
We suggest you keep your artwork out of direct sunlight for long periods of time.
We suggest you use a dry polishing cloth / microfiber cloth to polish resin, lightly buff. A damp microfiber towel with water can be used if polishing is unnecessary. If buffing is required, we suggest a microfiber cloth with a minimal amount of pledge furniture polish, lightly buff to original luster.
Do not use ammonia or harsh chemicals on artwork.
Use crating and/or packaging for long term storage during your art collection rotations.
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